FAQs


1. How do personalized orders work?
    • You place your order with House 407.
    • We quickly contact you to set up a phone appointment or you fill out our online form to provide us the information we need to create your product. This includes your feedback for unique icon design, font choices, and content for your icon, portrait, card, stationery, or a combination of these. 
    • We will send you a digital proof of the card via e-mail and/or text message for your input and to provide us any feedback, if necessary.
    • We incorporate all of your feedback and provide you an updated digital proof.
    • You approve your personalized design.
    • We diligently produce your design and send the products your way. 

    2. I want to place an order for just business cards. Do I have to also purchase the digital icon?

    No. The business cards include the design costs for the icon for printing on the card itself. You will receive proofs for the design watermarked digitally for your approval. If for example, you wanted an icon to use on your social media platforms as a profile picture or to include in any documents, you won't be able to use the watermarked icon.